SHIPPING & RETURN

It’s always our goal to make your ordering process as efficient as possible. Learn all about our shipping policies and procedures below and note on our unique Bountiful Bird Guarantee, created to ensure that you are always pleased with your purchases.

 

SHIPPING METHODS & RATES

Our orders are shipped and delivered on business days (Monday through Friday, excluding major holidays. Our standard shipping carrier is USPS. We kindly ask that you anticipate 3-5 business days for standard shipping. Standard Shipping Charges apply.

Standard Shipping

Up to  2.0 kg   – $10.00

Free Shipping

$100.00 and up  Free

 

ORDER STATUS

We process orders Monday through Friday in the order in which they are received. Orders placed after 12:00PM EST (Noon) Mon-Thurs and 11am EST Friday will not be processed until the next business day.

If you want to check the status of your order, please use the tracking number included in your shipping confirmation email. If you have questions about your order, please email us at info@bountifulbird.com and we would be happy to assist you.

CHANGE SUBMITTED ORDERS

If you need to change an order you have already placed, please contact a Bountiful Bird Customer Representative via email info@bountifulbird.com with subject matter “My Order” To expedite your request, please include your order confirmation number in the email. We will always do our best to accommodate your needs.

REPORT ORDER PROBLEM

If your order is missing a product, contains a damaged item, or any other concerns, please contact a Bountiful Bird Customer Representative via email info@bountifulbird.com. To expedite your request, please have your order confirmation number noted on the email. We will always do our best to accommodate your concern as efficiently as possible.

RETURNS & EXCHANGES

Should you ever buy anything from us that does not perform as promised, you may return any of our products, to the original point of purchase, for a full 100% money-back guarantee.

Customers who purchase products from Bountiful Bird website may return them by mailing them back to our warehouse. Please contact us via email prior to returning the item.

For our bookkeeping purposes, we respectfully request that you include the sales receipt and/or invoice with any return.

If you should need further information regarding the return of any Bountiful Bird products, please do not hesitate to email us at  info@bountifulbird.com, and it would be our pleasure to assist you however we could.

INTERNATIONAL SHIPPING

We regret that we do not ship outside the U.S. at this time

BOUNTIFUL BIRD GUARANTEE

At Bountiful Bird, we stand behind our service, our products and our customers. That is why we have a 100% satisfaction guarantee behind every purchase. If, for any reason, you should ever buy anything from us that is not pleasing to you, you may return any of our products, to the original point of purchase, for a full 100% money-back guarantee.

If you should need further information regarding the return of any Bountiful Bird products, please do not hesitate to email us at info@bountifulbird.com, and it would be our pleasure to assist you however we could.